Some arrive as a PDF at 11pm. Some arrive as a phone call at 8:40am. In most wholesale businesses both land on the same person, in the same hour, with the same clock running. Vision reads the written ones. Orbit takes the spoken ones. Both are in your ERP before the pick starts.
The dark sliver is the approvals — the handful of orders that did not clear your checks. Fifteen minutes, where the strip above spends three and a half hours.
Turis is doing it
Somebody is typing
Waiting
Selling
Where the hour goes
Two kinds of order. One person typing both.
They look like different problems. They are the same problem — an order that already exists somewhere, being retyped by hand into your ERP, against a deadline.
The written pile
It already arrived in writing
PDFs. Spreadsheets with the columns in a different order every time. A photographed order pad. A range plan. An email that says “same as last time, plus two cases.” Every one of them is a real order somebody has to read and retype before the cut-off.
The phone queue
It arrives while you are talking
The rep knows the account and the range, and takes the order on the call. Then writes it on a pad and keys it in afterwards — if there is time before the cut-off. The order is right; the second typing is where it goes wrong.
How both get in
Vision reads the written ones. Orbit takes the spoken ones.
Two intakes, one destination. Neither asks your customer to change how they order.
Vision — email order capture
Your team approves. It does not type.
It arrivesCustomers send what they always sent, to a Vision address, unchanged.
It is readThe email body, the attachments and the corrections, together.
It is matchedEvery line against your catalogue — their wording, your item number, or a barcode.
It is pricedThe prices you agreed with that customer replace whatever was on the document.
You approveThe finished order sits beside the original text. Nothing reaches the ERP until somebody says yes — unless you set limits and let it through.
Orbit — quotes and orders for reps
Know their next order, and take it on the spot.
Before the callOrbit shows which accounts went quiet and which are ordering less than they were.
The listPrioritised before the rep picks up the phone.
On the callThe order is built in the same screen, at that customer’s own prices.
AfterwardsNothing. It lands where the storefront and Vision orders land — no pad, no second typing, no race against the cut-off.
What changes
Less typing in. Clean orders out.
Reps chained to a desk through the cut-off→Reps on the phone, entering as they talk
Overnight orders untouched until someone arrives→Read and queued for approval before anyone sits down
The warehouse waits for sales to finish typing→The picking list is ready when the shift starts
A typo becomes a wrong-SKU dispatch and a credit note→Matched lines, checked prices, flagged mismatches
More orders means more order-entry hours→More orders on the same team
Proof · craft brewery, Denmark
To Øl were losing half a rep’s day to the inbox.
To Øl ship to more than 50 countries and sell to bars, cafés, hotels and the Danish retail chains. Orders came in by email, by phone and by EDI, and all of them were keyed into SAP Business One by hand, against a cut-off.
“I was selling to the customer, getting an email with the order, and punching it into SAP myself. On top of that I was invoicing every day. You were locked to your chair because you had to be there in case an order came in before the cut-off. You normally wouldn’t be out the door before 1pm.”
“When the warehouse team meet at 7am, they can start packing straight away because the orders have already passed through Turis into the system. They don’t need to wait another two to three hours for our sales team to enter them.”
90%
of orders now placed by the customer directly, against a starting point where every order was keyed in by a sales rep
~20 hrs
a week back per sales rep, and the equivalent of one full-time admin role
To Øl run Turis in front of SAP Business One: the storefront carries most of their orders, Turnkey EDI handles the retail chains, and Vision reads the PDFs and spreadsheets that fit neither. They moved their phone orders onto the storefront rather than onto Orbit — so treat this as evidence for the written half of the morning, which is what they measured. Read the full story →
What it costs
Two line items, and no commission on anything you sell.
Vision
From €199/month
Priced by how many orders it reads. No setup fee.
Orbit
€49/seat/month
Minimum 3 seats; admin accounts do not count. Runs alongside a channel plan.
Ready?
Send us your worst morning.
Forward a real order — the messy PDF, the spreadsheet nobody can read — and tell us what your cut-off is. We will show you what lands in your ERP before it.