It plans before it acts.
Every instruction becomes a list of steps with a count on each. You are reading what is about to happen, while it still hasn’t.
Tippy AI Included with every plan
Tell it what needs doing. It shows you the plan, then waits for you to say yes
Somewhere on your list is a job you keep putting off because it means an afternoon of clicking through records. Ask Tippy in plain language and it works out the steps, tells you exactly what it is about to change and to how many records, and does nothing at all until you confirm.
Live product, your order flow, no slide deck. · 14 days, no credit card needed.
What you can ask it
Most of what an operations person does all week
Three kinds of work: changing something, finding something out, and setting something running so you never think about it again. Tippy sits on every screen in Turis, so you ask it where you are rather than going to find it.
- The shortcuts aren’t the limit.
- They are the jobs people ask for most often, put where they are easy to reach. Anything else you can describe, it will attempt — and where it can’t, it says so before you have spent any time on it.
- It works on your live data.
- Your products, your customers, their agreed prices, current stock — never an export or a snapshot. That is why it can answer “which customers stopped buying the 500ml since March” and then act on the answer in the same breath.
Why we call it an agent
Give it a sentence with five conditions in it. It resolves all five
Anyone can put a chat box on a product. The difference shows up the moment an instruction contains something that has to be looked up — and then something else that depends on the answer.
Everyone we met at the trade show last week34 customers — 20% off SS24 lines212 products with fewer than five left in stock47 of those, running for four weeksends 13 Sept.
It looks things up.
“Fewer than five in stock” is checked against live stock at the moment you ask. Nothing is approximated from a description of your business.
And then it stops.
The plan sits there until somebody presses the button. That is the whole difference between a tool you let near a price list and one you only use for reports.
The job everyone dreads
Drop the supplier’s spreadsheet in and walk away
Columns in two languages, prices with VAT in one and without in another, images as links, sizes and colours crammed into one field. It reads what is actually there rather than what a template expects.
- It asks when it isn’t sure.
- A column it can’t place becomes a question rather than a guess. Guessing on one column of a 1,284-row import is how you find out three weeks later that a category is wrong on everything.
- And the same for keeping it current.
- Next season’s file is the same instruction. Updating a few thousand products, or repricing a whole brand, is the same size of job as importing them was.
One afternoon at Heal’s
A promotion across roughly 40,000 products
The kind of job that normally means a spreadsheet, a developer, or a fortnight of waiting.
“Using AI in Turis to set up dynamic discounts has blown my mind. I have just set up a promotion for all Heal’s brand products (around 40,000 items) and it was flawless. What a complete game changer. Thank you!”
When it gets it wrong
If it gets it wrong, you find out before anything changes
Every system that takes plain language misreads something sometimes. What decides whether that matters is when you find out — and here it is always before, never after.
- The mistake is in the plan, not in your data.
- If it has read you wrong, you see it as a step you did not expect or a number that looks off — while everything is still untouched. Press cancel, say it differently, three seconds gone.
- You can see everything it did.
- What was asked, what it planned, what it changed, and who pressed confirm — kept against the records it changed. And a bulk change can be undone, so “put that back” is a real answer rather than a call to your host about backups.
- It never emails your customers.
- Tippy works inside your Turis and nothing it does leaves the building. It will happily draft a campaign for you; actually sending one is Pulse’s job, and Pulse only sends on rules you set up yourself.
- You can switch it off.
- Some companies have decided they do not want AI in their systems, and we are not going to try to talk anybody out of that. Tippy can be turned off for your account, and the rest of Turis carries on exactly as it did.
What it costs
Tippy costs nothing. It comes with every plan
Nothing to scope, no tier to reach, and no usage meter running while you work. Two other things come with it.
Tippy AI this one
Ask Turis to do things in plain language
Pulse
Emails triggered by buying behaviour
Reports
Plain-English questions about your data
All three are included with a B2B Storefront, Vision or Turnkey EDI plan. Orbit is the only part of Turis priced separately, per sales seat. See what the platform costs →
Before you let it near anything
The questions an operations lead asks
Mostly about permission, mistakes and scope — which are the right things to ask about a tool with write access to your prices.
Can it change things without asking me?
No. Every instruction that would change data becomes a plan first — the steps it intends to take, how many records each one touches, and what it is leaving alone. Nothing happens until you press confirm.
What if it gets the instruction wrong?
You see it in the plan, before anything has changed, and press cancel. That is the point of putting the confirmation step in the middle: a misunderstanding costs three seconds rather than a restore from backup.
Can we undo something it did?
Yes. Bulk changes are reversible, and there is a record of what was asked, what it planned, what changed and who confirmed it.
Does it email our customers?
No. Tippy works inside your Turis. It will happily draft a campaign; sending anything to anybody is Pulse’s job, and Pulse runs on rules you set.
How is this different from Orbit?
Tippy does the work you ask for. Orbit tells you which work is worth doing. You give Tippy a job; Orbit opens in the morning with a shortlist you never asked for. Orbit is also the one part of Turis priced separately, per sales seat.
Is it included, or is it an add-on?
Included with every plan, at no extra cost. There is nothing to scope, no tier to reach and no usage meter.
What can it actually do?
Orders, products, pricing and price lists, customers and groups, the catalogue, discounts and promotions, imports, reports and exports, and scheduled jobs like a weekly summary or stock and churn alerts. The shortcuts on its home screen are the common ones rather than the whole list — anything you can describe, it will attempt, and it tells you where it can’t.
Can it import a supplier’s spreadsheet?
Yes, and that is one of the jobs it is best at. It matches their column headings to the right fields, builds variants out of colour and size columns, fetches images from URLs and applies each customer’s own prices. Where it isn’t sure about a column it asks rather than guessing.
Does it work on live data or a copy?
Live. Your products, your customers, their agreed prices and current stock — which is why it can answer a question about what changed since March and then act on the answer without exporting anything.
Who on our team can use it?
Everyone. There is no separate licence and no per-user setting to manage. Worth knowing that means anyone with a Turis login can ask it to make a bulk change — which is why nothing runs without a confirmation, and why there is a record of what was asked, what changed and who pressed the button.
What language do we talk to it in?
Whichever one your team works in. It reads and replies in the language you use, which also applies to the files you give it — a supplier sheet with Danish column headings is not a special case.
Are there limits — import size, how often jobs run?
No row caps on imports and no rate limits on scheduled jobs. A file with a few thousand products in it is an ordinary Tuesday.
Can we change a scheduled job after it’s set up?
Yes — edit it, pause it or remove it whenever you like. A weekly churn report that stops being useful in a quiet quarter is something you should be able to switch off yourself, without raising a support ticket.
Which AI is it built on?
Currently OpenAI. If that changes we will say so here rather than quietly.
Is our data used to train AI models?
No. Your customers, your orders and your prices are yours, and nothing about your account is used to improve anything for anybody else.
Our people aren’t technical. Is that a problem?
It is the reason it exists. There is nothing to learn beyond describing the job the way you would describe it to a colleague, and the plan it writes back is in the same plain language.
What if we don’t want AI in our systems at all?
Then you don’t have it. Tippy can be switched off for your account and the rest of Turis carries on exactly as before. Some companies have taken that position and it is a legitimate one.
| They’ll log in to your Turis storefront and order themselves | B2B Storefront | from €299/mo |
|---|---|---|
| They’ll always email a PDF or spreadsheet | Vision | from €199/mo |
| Their procurement team mandates EDI | Turnkey EDI | from €200/mo per partner |
Tippy AI, Pulse and Reports included with every plan. No setup fee. No commission on your sales.
See it with one of your own orders
Send us a real purchase order — a messy one, ideally — and we’ll show you what Turis does with it on the call.
Live product, your order flow, no slide deck. · 14 days, no credit card needed. · No commission on your sales, ever.